Privacy Policy

bedbdYour information is completely secure with us

We believe your personal data belongs to you. Find out clearly how bedbd collects your information, why it does so, and how it keeps it secure.

Last Updated: January 2026 256-bit SSL encryption Available in Bengali
This privacy policy applies to all services and products on the bedbd platform. By using the platform, you are considered to have accepted this policy.
1

Introduction & Scope

Bedbd is an internationally licensed online gaming platform offering Live Casino, Sports Betting, slots, and a range of entertainment services for players in Bangladesh. Our privacy policy explains how bedbd handles your personal information.

This privacy policy applies to the following:

  • While using the bedbd website (bedbd.onl)
  • While using the bedbd mobile application
  • During registration, login, or any account activity
  • When contacting our support team
  • When participating in any promotion or bonus program

This policy has been drafted in accordance with GDPR and international data protection standards. bedbd always operates on the principles of transparency and accountability — you have the right to know where your information goes.

bedbd never sells your personal information to third parties. That is our core commitment.
2

What Information Is Collected

Bedbd only collects information that is necessary to deliver the platform's services. Collecting unnecessary or excessive data goes against our policy.

Type of Information What's Included Reason for Collection
Identity Information Full name, date of birth, nationality KYC verification and age confirmation
Contact Information Email, mobile number, address Account Security & Communication
Identification Documents Copy of NID or passport Identity Verification (KYC)
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Process
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Information Betting history, win/loss records Responsible Gaming Monitoring
We never collect your mobile banking PIN, password, or OTP. If you are ever asked for such information, it is not from bedbd — please stay alert.
3

How Data Is Collected

Bedbd collects information in several ways. Every method is fully transparent and based on your consent.

Direct Collection

  • At Registration: Information you provide when opening an account.
  • During the KYC process: Documents submitted for identity verification.
  • On Deposit/Withdrawal: Information provided during payment processing.
  • For support inquiries: What you share via live chat or email.

Automatic Collection

  • Cookies: To improve your website experience.
  • Log Files: IP address, browser type, page visit time.
  • Device Fingerprint: For fraud prevention and security purposes.
  • Gaming Session Data: Session duration, bet amount, and bet type.
Most technical data collection is fully automated and used solely to enhance security and service quality.
4

Purpose of Data Use

Bedbd uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary.

  • Account Management: To create, verify, and secure your account.
  • Transaction Processing: To process deposits and withdrawals successfully.
  • Legal Obligations: To comply with AML (Anti-Money Laundering) and KYC regulations.
  • Customer Service: To resolve your issues and complaints promptly.
  • Security: To detect and prevent fraud, hacking, and unauthorized activity.
  • Responsible Gaming: To monitor the risks of excessive gaming and provide support.
  • Personalized Experience: To show games and offers tailored to your preferences.
  • Contact: To send important updates, promotions, and security-related messages.
  • Service Improvement: To analyze user behavior and improve the overall platform experience.
You can unsubscribe from marketing emails at any time. However, account security and transaction-related messages cannot be turned off.
5

Data Sharing & Disclosure

Bedbd does not share your information with third parties — except in the limited and specific cases outlined below. The highest data protection standards are maintained in every instance.

When Information May Be Shared

  • Service Provider Partners: Payment gateways and technology service providers contracted with bedbd. They receive data solely for their designated functions.
  • Law Enforcement: Information may be disclosed to authorities in response to a court order or legal obligation.
  • Game Software Providers: Game providers may receive limited data for technical service purposes.
  • AML Compliance: Information may be provided to regulatory authorities to comply with anti-money laundering regulations.

What We Never Do

  • Selling your data to advertising companies.
  • Sharing information with irrelevant third parties.
  • Disclosing personal information without your consent.
6

Cookies Policy

The bedbd website uses cookies — small data files stored in your browser that help improve your experience on the site.

Cookie Types

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language, theme, and preferences.
  • Analytics Cookies: To understand which parts of the website are used most.
  • Security Cookies: To identify fraudulent activity and multiple accounts.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

7

Data Retention & Duration

Bedbd does not retain your information longer than necessary. A defined retention period is set for each category of data.

Type of Information Retention Period
Account & Identity Information 5 years after account closure
Transaction & Financial Records 7 years (legal obligation)
Gaming History 3 years after account closure
Support Conversations 2 years
Technical Log Files 90 days
Marketing Preferences Until unsubscribed

Once the retention period expires, data is securely deleted or anonymized.

8

Your Rights

Bedbd believes you should have full control over your own information. The rights listed below are yours, and bedbd is committed to respecting them.

Right to Access Your Data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You have the right to request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions, except where retention is required by law.

Right to Restrict Processing

The right to request that processing of your data be restricted under certain circumstances.

Right to Data Portability

The right to receive your information in a structured, machine-readable format.

Right to Object

The right to object to marketing or certain types of data processing.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days.
9

Security Measures

Bedbd employs industry-leading security technology to protect your information. Our security team monitors systems 24/7.

  • SSL/TLS Encryption: All data transmission is secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP system for added account security.
  • Firewall Protection: Advanced firewall and DDoS protection.
  • Regular Security Audits: Regular security testing conducted by third-party experts.
  • Data Backup: All data is backed up across multiple secure servers.
  • Employee Training: All employees receive regular training on data protection.
In the event of a security breach, we will notify affected users within 72 hours and take all necessary action.
10

Contact & Policy Updates

Bedbd may update this privacy policy from time to time. You will be notified in advance of any significant changes via your registered email.

Policy Change Process

  • You will be notified by email at least 14 days before any changes take effect.
  • A notice banner will be displayed at the top of the website.
  • The effective date of the updated policy will be shown at the top of the page.
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy.

Ways to Contact Us

For any privacy-related questions, complaints, or requests, please reach out to our support team:

  • Email: [email protected]
  • Live Chat: Click the chat icon in the bottom-right corner of the site
  • Support Hours: 24 hours a day, 7 days a week
Our support team is always ready to address any privacy-related concerns you may have.
Why bedbd's Privacy Policy Is Different
Military-Grade Encryption

Bedbd uses 256-bit SSL encryption — the same standard used by banks and government institutions. Your information is protected with the highest level of security.

Your Data Is Never Sold

Bedbd never sells your personal information to advertisers or third parties. Your privacy is not a product to us.

Stay in Control

View, update, or request deletion of your data at any time. Your data belongs to you.

Following international standards

Bedbd complies with GDPR and international data protection regulations. Our privacy policy is built on globally recognized best practices.

Clear Information in Bengali

We believe a privacy policy should be written in plain, clear language. That is why this policy is written in a straightforward, easy-to-understand way.

Regular Updates & Transparency

The policy is updated in line with changes in technology and law, and users are notified in advance.

Join a Safe & Trusted Platform

Your information is safe with bedbd. Register now and enjoy with complete peace of mind.

Register Now Login
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